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Peter H
Terrible Service! Ordered for the first time. On arrival the driver informed us all of our fridge items have not been put on the van. Driver did not apologise and just shrugged his shoulders and said he would have to refund us the items not there, about a quarter of our entire order. I said that wasn't good enough because we needed these items. Told the driver i would make a complaint, to which he responded 'do what you like' and walked off whilst still talking to him. Driver was rude and confrontational. Will now have to go shopping to buy all the missing items from someone else. Completely defeats the point of having our shopping delivered in first place. Will not be using ever again!
4 years ago
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Ocado has a 4.1 average rating from 2,621 reviews

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