Disappointingly very poor customer service. Did not deliver groceries and yet still took money from my bank account and even sent message to my online account that it had delivered that day! When I sent email to customer services to say that I had not in fact received any delivery, they said it would be looked into, but never heard back from them. Waited for 1 week and wrote back to them to complain - they said they would refund the money that was taken from my bank, which took nearly another week to reach my account. Would not recommend using this service again.