So disappointed. Have been a customer for over 9 years and hold an Ocado Reserved slot. I was in a queue for over 2 hours only to find that my order has been cancelled as there are 4 items unavailable which is ridiculous as by order still totals over £90. I readded everything to my trolley but was not allowed to check it out as there were no delivery slots despite the fact that I have one reserved.
I am nearly 70 and have underlying health conditions so can't go out.
Unless you can get your act together quickly Ocado then you will be losing another loyal customer.
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