I completely understand and get that ocado are trying to deliver groceries to the elderly and most vulnerable as they deserve to be given top priority. What I don't understand, I have been a customer for a while now, I work long hours serving our community and do not have the opportunity to sit and wait for hours in these virtual queues. You have cancelled two of my pre booked delivery slots without any explanation. Last Friday I went to sainsbury after work only to find empty shelves. I am so disappointed Ocado with the way you have treated us, your loyal customers. I will be taking my custom somewhere else.