I have been with ocado for over 8yrs and have only ever done my shopping on-line with them and I too feel that they have left their loyal customers by the wayside I know things at present are really difficult and I agree that the elderly and vulnerable should be given priority but something has gone wrong down the line somewhere. So at last I have got a slot after over a month of waiting also I feel they are profiteering from their delivery charges at present I only hope that the workers will get a bonus at the end of this and doesn't go into the chairmans pockets.