I have been using Ocado for many years and all in all I have actually been happy with their service up until recently. I do fully appreciate that all supermarket deliveries are facing challenges with the current corona virus situation. However, I am absolutely livid beyond words that as a cancer patient who also has had pneumonia, being considered a high risk and vulnerable, I am STILL after three weeks of waiting in self isolation with no means of going out to collect or have someone deliver, I am still waiting for them to put me on their priority list for online home delivery !!!!!!!!!!!!!!!!!!! I have tried logging on at 2am, waiting up until 11pm all different ways to see if I could get on. To this day, I have not and I am still waiting. OCADO, THIS IS NOT ACCEPTABLE AT ALL.