Disgraceful lack of service. Nice to see the odd staff member of ‘plant’ have giving 5* reviews. Ocado only have to worry about online deliveries and have failed at every juncture; overwhelmed, closed site, huge queues, lack of slots. Then there is the blatant profiteering, no free Wed slots, no cheaper evening slots and the offers have dwindled to almost non-existent. Fortunately they can now hide behind the facade of caring for the most vulnerable, utter tosh. In my experience most elderly struggle with IT and the very ill have always depended on their support network (who are now cut out). I know registered people who have tried to use Ocado and cannot access the site. I have closed my Ocado account, I am sure that the romance with their new customer base will treated with the level of loyalty shown by Ocado once Tesco, Aldi etc reopen as normal..