Regular weekly Ocado customer – NO MORE!
I was a regular weekly Ocado customer before COVID-19, NEVER AGAIN!
Yes, vulnerable people should get priority, but the way regular customers have been treated by Ocado is disgusting – they have literally turned their back on us!
Why are regular customers just kicked off the site as soon as they login? Why is there no priority for regular customers who have not been able to shop for weeks on end now? Surely the longer a regular customer has been waiting for a delivery slot the more they should be placed up the priority list!
Fortunately, other supermarkets are different.
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Alice, Customer Support
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