I am 83 and my wife 73. She has leukemia and has no immune system so told like myself we can't go out for 12 weeks. Being the age we are, we do not eat as much as we used to so ordered online around £90 to get free delivery using Ocado every 3 / 4 weeks enough food for that period but found no slots open to ourselves, so emailed Ocado stating we were on the list of most critical people and they had been advised, only to told, as we find as you did not order from us every week or every couple of weeks, we can now only deliver to our most loyal customers. If you don't want our business so be it, but in harder times just remember, did you help us in our times of need !!!!!