I definitely don’t recommend to place an order with Ocado.
Couple of days ago, I did the order for £60 and it happened to not be delivered at all!
I have been on the line with the service stuff for about 30mins explaining this situation and the guy said the driver has called me just before the delivery time to double check the address (?!), which was eventually changed by myself.
I haven’t received any call that time and I haven’t spoken to driver ever!!
After this investigation, the service refused to make a refund/make a new order without paying the second time, as apparently I already received my order. Basically it’s my word against the driver word...
Shame!! Won’t order anything from them ever again.
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