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M Hayward
Ocean Holidays - OFL20025505 Beware I was offered a credit note as my dream family holiday was cancelled due to Covid19 (as the CR note was greater in value than the original deposit it seemed a good deal). Being made redundant during covid19 I couldn’t afford to use the CR note but Ocean Holidays extended it, they don’t expire !?!….it’s was extended in till the end of 2024. BUT I rang earlier this year explaining I could not use the CR note this year their curt response was your CR note has expired. Apparently they are happy with their new position that CR notes do expire & despite previously extending the CR note they did not at anytime advise CR notes do expire! I have completely lost confidence in Ocean Holidays.
2 months ago
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Ocean Florida has a 2.2 average rating from 27 reviews

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