Ocean Holidays - OFL20025505
Beware
I was offered a credit note as my dream family holiday was cancelled due to Covid19 (as the CR note was greater in value than the original deposit it seemed a good deal).
Being made redundant during covid19 I couldn’t afford to use the CR note but Ocean Holidays extended it, they don’t expire !?!….it’s was extended in till the end of 2024.
BUT
I rang earlier this year explaining I could not use the CR note this year their curt response was your CR note has expired.
Apparently they are happy with their new position that CR notes do expire & despite previously extending the CR note they did not at anytime advise CR notes do expire!
I have completely lost confidence in Ocean Holidays.
2 months ago
Ocean Florida has a
2.2
average rating
from
27
reviews
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