I have placed 2 orders with Oceans Alive Health in the past 2 months. One was from Amazon and one directly from their website. On both occasions, the items which I received were packaged and protected appropriately and received in good condition. The items were genuine, and brand new with a good expiry date and freshness. The items were delivered on the next working day, as expected. I highly recommend Oceans Alive Health and their products for anyone who wishes to improve their own health and wellbeing. I look forward to placing more orders with oceans alive health in the future. Thank you for your products and customer service :-).