Buyer beware. Ordered a shield for my iPad. Wanted to be sure I ordered the right size, so I sent the model number after I ordered. Was told by the rep it would fit. After 6 weeks - I finally received the item. It is too big for my iPad. When I sent an email to the rep who helped me. Her response was ‘it should fit based on what you sent.’ Shipping back to the company costs almost as much as the item itself. No response to follow up emails. Be sure you know what size to order and don’t trust their recommendation. The product seems to be of good quality but it’s useless given the incorrect guidance and poor customer service.