I am happy with my iPad shield but upset the one I ordered for my husband can’t fit. He wasn’t given an option to get it elsewhere but his model isn’t made by you.😧🤔Hi iPad isn’t even that old. Can he modify the shield so he can still use it. He only needs to be able to use the home button on the right of the screen‼️ I DID RECEIVE THE REFUND BUT NOW HIS EYES ARE STILL ENDANGERED. (And he has glaucoma!) It took me forever to talk him into trying a shield!! PLEASE FORWARD TO CUSTOMER SVC‼️‼️ Below was from your company! Hi Stuti, My Occushield was part of my Wife’s order, so the order number I am giving you shows 2 Occushields. I am requesting a refund ONLY for my 12.9 inch iPad Pro which was for $40.50 . Here is the order detail: Order Number: OS-130548 Order Date: September 27, 2024 Customer Name on the Order: JEAN GILMORE Customer Order Mailing Address: 911 Renate Drive Unit 5, Hillsborough, NJ, USA Customer Order Email Address: JEANDG82@GMAIL.COM Customer Payment Made with VISA ending with 3617 (refund only $40.50, not $81 THANK YOU. Jean