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Anonymous
We put our lives in the hands of Offerpad, and entrusted them with the sale of our home. We promised them a timeline and they promised us the same. We fulfilled all of our responsibilities to them, and the day before closing they casually called me up to inform me that they were cancelling our contract. I wanted to die. We had sold all of our furniture for a move across the country. We had moved our house out, and were waiting on the proceeds from our house to wire to our new home. After bursting into tears I asked them why they were cancelling our contract they said, "They thought our condo was a three bedroom not a two bedroom". We did not misinform them of that. In addition, they did an inspection, and that would have been a dumb thing to lie about knowing that a group of people would be coming to look through the condo. After I cried asking what we could do they said they would offer us less money, and if I would take a significant hit they would still move forward with the contract. I miraculously found someone else to help us. They offered less that Offerpad did, but I went with them because Offerpad had broken our trust at that point. They offer a good price to get you to do business with them, but then if the economy or numbers are not working to their favor they will cut bait, and cancel on you at the last minute leaving you in a lurch. They feel they can force a lower price on their customer at that point because they have no options, and they have wasted so much of our time. When they called me back to offer a lowball price I told them no, even though it was better than the price the new person was offering because why would I ever trust them to hurt us again. I can't explain how emotionally devastating what they did was. I will just say I almost ended up in the hospital. They don't care about people obviously. They were not honest with us. They wasted our time, and then told us at the very last minute they were pulling the rug out from under us. I hope that if you are thinking about using Offer Pad that you choose another company that will have more respect for you as a person. Selling a home is one of the biggest decisions we make in our lives, and the process is stressful in the best of circumstances. It is important to work with people who will be honest from that start, no bait and switch scams, offering a great price to get you to sign with them, and then at the very last minute they cancel on you and offer a lowball price hoping that people will take their offers out of desperation. I was told that what they did is against the law, and when our lives settle down I plan to call the attorney that offered to help us. I just wanted to take the time to try and warn people out there who made the same mistake I did. Please don't do it. They do not deserve you. They are not trustworthy and are completely disrespectful. Oh, and before they cancelled my contract they asked me to rate all of the people I had worked with, so I gave them all good reviews as they had not lied to us yet. When you look at their reviews they are deceptive because they gather their reviews before the contracts have been signed. Do not complete those until they sell your home. Don't let them do to you what they did to me!
10 months ago
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Offerpad.com has a 1.9 average rating from 55 reviews

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