My UsBank Confirmed my debit Card information was Accurate and My Telephone number was accurate in case my bank needed to get ahold of me as well I don't know why , the company ( Office Depot ) would be saying this I do have documentation states the address matches my debit card Corresponding information Up-to-Date and I've been making More Then a lot of purchases through my debit card with the other business with the same address I've gave'n to them , the lady on the phone was rude I asked to speak to there supervisor about this incident and was shuffled around the phone call couldn't get through so i called again asked to make a complaint with there business no answer from the headquarters Due too " COVID-19 " Restrictions , yes ( Office Depot ) dropped the amount back into my bank wise , and released the funds back after holding the amount for some time, the complaint that I'm making is I was trying to do business with Office Depot and It was clear that the customer care team was rude and I had placed more orders at one time with this business online on phone E.T.C and it was clear to me that my bank had froze the amount cause I had try to make more then 1 purchase at 1 time , Office Depot asked me do I want to use a different card and I said no I will call my bank and confirm , it wasn't on my end or my banks end it was Office Depot there system was rejected to my debit card supposedly cause everything went through on my end as the information was accurately correct , I am here to make a complaint with there business about how Un-professional I was treated by there business I had gaven there business poor rating on this matter and how deeply I was saddened I don't think there Company business is professional with customers as I took my business elsewhere to best buy and had No Issues with My Debit Card