A very appalling seller, stay clear! Not recommended!! Some timeline for reference: Ordered a £350 chair on 27th Oct. Received a severely damaged chair on 28th Oct. The first Contact customer care 28th Oct. The first response from customer care 29th Oct, advising to send a video of the damaged chair. Video sent 29th Oct. No response from OfficeFurnitureOnly until 4th Nov. Raised a dispute with Paypal on 3rd Nov. Received a response from OfficeFurniture on 4th that a replacement is being sent and faulty chair will be collected at the same time. Replacement received 6th Nov. No sight/information about the collection of the faulty chair since. no response to emails. no one to answer their phone.