I had a wonderful experience. I was driving faster than the speed limit when I received a speeding ticket in NY. I was so afraid that this would become part of my record. I reached out to OffTheRecord and they connected me with someone who knew the entire process and kinda had an insight into that specific office. They were able to reduce my ticket from a speeding to a parking ticket and I am so happy!! It is worth every penny. Keep your records clean and clear, and don't let minor delinquency like driving 68 in a 65 affect your future applications. And me being a person of color, there are documented evidence and research that POCs are more likely to be stopped by traffic enforcement than those with a palled complexion, everyone especially POCs must keep their record clean. I cannot recommend OffTheRecord highly enough.