OFX needs regulatory oversight or a class-action law suit. It openly breaks laws and hides its tracks using different names. OFX is registered as USFOREX in the US, CanadaForex in Canada, OZ Forex in Australia and so on. You cannot find any regulatory actions or complaints under OFX. OFX is: 1. Blocking large transactions online forcing customers to accept lower "client rates" over the phone not the rates advertised as inclusive of fees already. 2. Proclaiming that target rate "limit orders" can be canceled online, but not providing that function 3. Not disclosing mandatory cancellation option to consumers as required 4. Promising instant notifications when the "limit order" target rate is reached, but failing to do so leaving customers trapped and unable to proceed with either the limit order or cancellations. 5. OFX's online calculator consistently short-changing customers (unless they fixed it after complaints - just do some math and save screenshots) 6. Posted exchange rates dropping as the numbers are entered into the online calculator 7. Wildly varying quotes from dealers for the same transaction; 8. Terms and Conditions are not provided prior to transactions as required 9. Refusing to lock the quote if the rate is favorable to the consumer during the order process and locking it if it's favorable to OFX 10 Appalling telephone order process with long delays and lack of communication between dealers about previous quotes; 11. Deliberate avoidance of traceable communications and insistence on phone calls and verbal agreements impossible to reproduce by customers; 12. No prior warning to consumers that calls are recorded - illegal in many states (see User Agreement quote below) 13. No regulator name nd contact disclosures provided in communications, either written or verbal, as required by CFPB and other regulators. 14. OFX refuses to open accounts for money transfer recipients then claims only account holders - the senders - can file complaints, even if it was a recipient who was defrauded. QUOTES FROM OFX "USER AGREEMENT" "FORWARD CONTRACT: C. Changes Subject to your cancellation rights set forth in Section 15, once you book a Forward Contract, it cannot be canceled" Section 15 - Communications, not Cancellations "section 6 Recording Telephone Calls We may, without notice or warning, monitor or record telephone conversations you or anyone acting on your behalf conducts with us for quality control and training purposes or for our protection. You acknowledge that we have no obligation to retain or make available to you such recordings." OFX also promotes (pays for?) positive reviews and responds to bad ones on Trust Pilot to look like they will make it right...There are also many fake glowing reviews on sites created just for that purpose with suspicion raising titles to get your attention.