Ordered from Ohpolly(US), 20 minutes later I decided to cancel the order but you can only cancel it yourself within the first 15 minutes. I had contacted them and the AI bot tells you to give them 3 hours to respond so I waited, well... No replies after 3 hours so I contacted them again and waited another 3.5 hours and at this point it's 6+ hours... just to cancel an order which could honestly could have prevented such a headache but it is what it is... then later I get an email saying "It's on its way" so I decided to open the dispute and returned the items at the same time, and they finally contacted after the dispute was put in with paypal. They said they would cancel the parcel since it hasn't left the UK, but some how it's still coming? This is happening the same day btw... Anyways its now been two days and I will deny the package for that particular order. I had to print out the tracking number and post it on the door so they will just kick back that specific order that I did not want(aka the one I tried to cancel). Ridiculous tbh that it takes so long to cancel one order...