This company is a absolute disgrace send out faulty item then accuse you of wearing they then send the faulty one back to you.
The dress was sent back to them the very next day it was received with the tags intact the dress was marked on the outside and stretched when I received it , trying to contact them is a absolute nightmare they dont response to emails for a week and only reply when a paypal case is opened against them, the telephone number is constantly engaged.
I was forced to open a paypal case because I got no reply after which oh polly replied I was then offered 20% back for a faulty dress which I refused as I wanted a full refund to then get a email to say they would be passing all information to there fraud department that they do not send not dresses that are marked what a absolute joke !! I have would avoid this company
6 years ago
Oh Polly has a
3.6
average rating
from
912
reviews
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