Most disgusting service I have ever received! I was sent a two piece garment worn once for an hour or two and was washed ,I’ve never had an item of clothing that washed as poorly as the items they provide. For something to not wash well is actually a factory fault and a full refund is a legal requirement but all they would offer was a 20% discount to ‘be fixed locally’ it wasn’t a loose seam that could be fixed the whole garment was ruined and it was washed exactly how the label had instructed! Emails were ignored and everything was dealt with over DM as a customer I needed a result and whoever I was dealing with thought it was appropriate to keep sending emoji’s and disregarding everything I said!!!! Absolutely appalling service, I would never ever order from them again and I would highly recommend no one else does either
6 years ago
Oh Polly has a
3.6
average rating
from
912
reviews
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