Thee worst company I have ever ordered from. Don’t be fooled by the good reviews on here I have ordered from them twice this year and both times I am constantly having major issues with them. Firstly I ordered a dress for my birthday and paid for NEXT DAY DELIVERY BY 1pm, then the dress arrived 2 days later at 4pm which was no use to me. I contacted them and explained this, they refunded the delivery cost I paid but said if I wanted to return the dress I would have to pay out of my own pocket to do so EVEN-THOUGH THEY WERE THE ONES WHO MADE THE MISTAKE. Now, I ordered a dress for my Christmas night out, I ordered a size 6 like I do in all of my outfits and couldn’t even get my legs into it. I was short on time so I didn’t have time to exchange the dress as it usually takes about a week for them to even acknowledge my emails so I paid to return that dress and ordered a size 8 in the same one. Weeks after I returned the dress they decided that the dress “smells worn” which is not even slightly true as it looks like it was made for a doll, I messaged them many times about this before getting a response nearly 2 weeks later as I explained how it is literally impossible for the dress to “smell worn” as I couldn’t get it past my legs and if they just checked my account I ordered the same dress in a bigger size which I kept so how could it make sense I would of wore the small size???? I then received a rude and unsatisfactory response basically calling me a liar even though for me to have worn it wouldn’t of made ANY sense but again they are refusing to even see this or consider they could be wrong.