I usually order from Oh Polly with no issues at all however on this occasion I returned a dress almost a month ago that has now been returned to me saying the dress has been washed. I didn’t have any correspondence from Oh Polly until the dress had already been sent back to me and this is completely false. I tried the dress on once, it didn’t fit me so I put it straight back in the packaging and it still has all of the tags attached. This has really put me off ordering from them again and I can see there is a pattern with them doing this by the comments on here.