Ordered several items for my 18th, all of which were returned, too small in the bust or too long. Many of the dresses I didn’t even try on. I paid £15 to return. Had a dress refund refused because they said it had a large stain & had been worn & that the particular tag meant it hadn’t been to a previous customer. They returned the dress & there was a large water stain on it. The dress was absolutely not even tried on, let alone worn! I’m furious, because it is their word against mine. Now I’m £40 out of pocket! On principle, I absolutely would not order from them ever again.