Usually I’m very happy with my orders, and have been a repeat customer for a while. And any order with multiple items are packed in a box with adequate padding inside. This order all 5 CDs were squeezed into a plastic envelope with minimal built in padding. Amazingly only one of the three CDs in plastic clamshell cases got smashed(the other two cd sets came in cardboard boxes). Of course the one that broke was a 4-CD set with an unusual cd case. So because it was poorly shipped, I’ll get stuck paying shipping back…resulting in me having to deal with a post office right before Christmas and having the flu. Guess I’ll try Amazon and see if I can find a replacement case