I so wish I could write a good review. I ordered 2 yards of fabric on 4/5. I did see the TAT time as 3-5 business days, which I understand delays. My interactions with customer service were apathetic in that no one addressed the problem and only gave me the “party line” as opposed to checking into the problem with the warehouse and verifying that the product shipped. At the very least apologize for their miscommunication. Amazingly, on 4/17 after escalating the issue to the owner who also gave no satisfaction, the order arrived at their usps office. I had to go so far as to put in a claim with PayPal. For the first order with shipping quoted at $13.17 for priority for 2 yards of fabric, I felt they could have done better. I’ve worked customer service all of my life and would never have allowed such mishandling of concerns. At some point someone needs to step up and create a solution for their lack of concern because this is atrocious. I am small potatoes in the scheme of it all, but at the very least, acknowledge the consumer concern. It’s not all about shipping overage. I just wanted my 2 yards of fabric.