As others have stated, rude, patronising, dismissive attitude and blatant lies from this company. I received confirmation after I placed my order and via email and text that my order would be delivered within two weeks but after the two weeks were up I discovered the tracking details provided were fake and my order hadn’t been dispatched after all. I’m now waiting ten weeks for an item that is in stock and always has been. I’ve sent 16 (chasing) emails and have been given five different delivery dates, the latest was for a few days ago and guess what I haven’t received my order or any idea as to when I will. (They’re refusing to send my order until they have others going to the same area to make it cheaper for them!)