- item not delivered in time indicated - Personally had to chase for delivery as no comms - Completely wrong item delivered - Wrong item not collected on agreed date - partner had to stay home from work on said date so wasted his time - Business owner not reached out by time that he indicated, to resolve issues - Agreed another date for wrong item to be collected and correct to be delivered. Partner had to come home from work to exchange. No one turned up. - Then agreed to leave the item outside the next day as neither my partner or I could take time off work (again) came home at the end of the day to the incorrect item still on the driveway and no correct item - Business owner agreed to refunding us 50% of the cost of the item (never heard anything further about this) - Item finally delivered, not even in any packaging and just shoved in our wood shed. - Would never ever buy anything from this company again. The whole team need some sales training, instead of every time you speak to them they tell you all about their personal problems. Weird weird experience.