*WOULD NOT USE OLPRO*!!
Purchased a cocoon breeze awning Aug 23, used in September for 2 nights.
We booked our second camping trip May bank holiday 2024, arrived over 300 miles away from home all three inner tubes would not inflate, could not get replacements inner tubes anywhere on a bank holiday, 3 nights with a young family, Friday 5pm no where to sleep.
The options were hotel or new tent as we had already paid campsite we went to nearest go outdoors to purchase a new tent. Sitting on the M27 in traffic to try and salvage our family break,
Olpro have admired they have a bad batch of inner tubes that they have sold to customers but they didn’t recall any of these and as we are outside 28 days they can’t offer refund infact Olpro after care has been nothing short of SHOCKING.
This is a new tent, used once
Claire @ Olpro gave me these pieces of advice: To check tent throughly before any trip even when it’s new?
Other piece of advice from Claire try to sell this tent privately to try and get some of your money back (so basically pass onto some other poor family to deal with)
I would avoid Olpro, they are not a cheaper brand, the products they use are not fit for purpose, we paid £598.00 and already faults after one use.
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