The driver was on time/early for both airport and hotel pickups. Our driver from the airport to our resort was Brian. He was extremely friendly and informative. He offered to drive the strip before dropping us off at our resort giving us the full Vegas feel. He also made sure we had glasses and ice available in the limo. Our return driver, sorry I have forgotten his name, was also very friendly. He was early and phoned to let us know exactly where he was waiting for us. Both drivers took care of all our bags both loading and unloading. The limo rental was a birthday surprise for my wife's best friend and it was a big hit. We could not have been more satisfied with the service we received from Omni Limo. Thank You Very Much!!!