This is by far the worst limousine service I have ever experienced. We booked 5 different limo orders over 2 days with return to the airport to accommodate a wedding. The first never arrived to pick up the mother of the groom and 5 other immediate family members. When we called to inquire as to the status, we we’re told they had cancelled the order. We nor anyone on the authorized list to alter the order was notified or had made the cancellation. When we attempted to rectify the issues, the staff we encountered apologized profusely, and hung up on us 3 times. Yes, my wife was upset, understandably so, and after the first mishap, requested confirmation the other orders would be executed. She was assured that they would, but it was not the case. Later that same day, the second limo reservation resulted in a tour type bus being sent for the sister and niece of the groom. This was a crushing disappointment to the niece, as it was supposed to be her first limousine experience. To further complicate the event, the limo to transport the father of the groom did not show. In all my years of customer service training and implementation, I have never encountered such an obtuse organization. In closing, whether planning transportation for a small gathering or professionally organizing logistics for any sized event, you’d be better server not utilizing this company.