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ELL
Let’s start by saying if I could give negative number of stars I would. DO NOT USE THIS COMPANY!!! From start to finish the process has been appalling. Orders never arriving on time, orders never being complete even through the paperwork says parts are there. Parts we never received and refusing to send items out or it taking weeks for us to finally get the items. Continuous project delays caused by them. There scamming behaviour trying to change invoices amounts and increase the costs and going outside there own T&C’s that we signed to. The components that arrived defective and then blaming the electrical installation, then no reimbursement for the hours it took before having to go and buy a replacement as Omnie would do nothing about it when was there components defective. That puts a bad impression on its own, the system isn’t even installed, and they are not standing by the system. The months on months we waited for commissioning, then even longer to get MSC certificated and the scamming behaviour when we paid all fees, sending even more invoices. They got the grant money and then it takes weeks for them to transfer it over to us, with us having to chase multiple times. The components they supplied are substandard, the wall thermostats fall off and disconnect whilst touching the controllers. The “unique” system specification is drawn on a back of a “fag packet”, being generic drawing pack and not specific to the installation at all. There is also so many errors on the drawings I think a 3 year old could do better. Just avoid this company at all costs. If it wouldn’t cost too much and if I had the time I would happy rip it out and put a better companies system in – that’s how poor this company is!
5 months ago
Read omnie.co.uk Reviews
omnie.co.uk has a 1.0 average rating from 5 reviews

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