Initially I was like everyone else here and really happy with the deals and service offered. However, once your deal expires and your prices increase you'll discover that the offer was for a far shorter period than the contract length leaving you with years left to pay at full price. I never sign up to excessive length contracts but I have done with Onecom because the offer (e.g. 18 months at half price) is never directly mentioned on the phone at the same time as the contract term (e.g. 3 years). They are discussed in the same call but in my opinion the two different timescales aren't made clear. I feel deceived, infuriated and trapped by this shoddy business practice. My latest discovery is that I'm tied in to their broadband for 5 years!!! I could get the same deal with Vodafone for half the price but now I can't get out of my contract.