Login
Start Free Trial Are you a business?? Click Here
Alex Birchmore
I was cold called by onecom a month ago. I usually never answer sales calls, but this came from a local number and the man on the phone inferred he was from EE looking to upgrade my tariff. They promised me £15 pound a month for unlimited data and an entertainment package. Sounds great! What isn't CLEARLY stated is that this is a middle man company who partially reimburses you for the cost of a contract with Vodaphone. And £15 is the price BEFORE vat ON THE FULL CONTRACT. Which means I'm actually paying £40 a month! I would've never agreed to this had they been clear about costs. Also I distinctly remember the guy on the phone saying you're tied in for 18 months - looked at my contract and it's 36??? What actually happens after 18 months is that I will have to pay the full contract price at over £100!! I cannot afford this. Looking at my bill from Vodaphone I'm being charged for 2 numbers. This is because the salesman said he could include a WiFi dongle. I thought this would just be using my existing number, but no, I'm now being charged for 2 numbers. Again this was not stated. And because they call it a business contract (I have a tiny limited company that makes me a part time wage) I have practically no consumer rights. Appalling.
2 years ago
Read Onecom Reviews
Onecom has a 3.9 average rating from 384 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial