Unbelievable. I have been fighting this company for over a year £1847 later I am still stuck until January 2024. I will have paid £3694 for a contract that stated £53 a month plus vat, they would then review at 18 months to see what other savings they could offer WELL THAT'S the scam. They don't offer anything and you are stuck, they offer another 3 years contract to reduce slightly!! We were also promised a dedicated account manager, I have never spoken to the same person twice, they are not able to help and if I want to leave I have pay anyway. Also what i don't understand is that Vodafone Ltd are taking the money each month from my account not Onecom, yet you try to talk with Vodafone and they wont speak with you as the contract is with Onecom and nothing to do with them. THEY ARE TAKING MY MONEY!! Thanks to now reading the reviews here I have contacted CISAS and hopoe I may get help To anyone looking to work with these people DO NOT TOUCH THEM