I have been using OnePlus products for almost 5 years now. I own the OnePlus 6T, I have hade all of there wireless earbuds and the wired bullets and I can say I a disappointed in there quality. All of the buds died with in the first 6 months (I have Own 5 in total). There quality was only above average an certainly was not worth there price. If they haven't given me replacements I wound have not kept using them. There customer service is the worst I have ever used. I takes about 4-6 months to receive replacements. As for the OnePlus 6T is was the exact opposite. The build quality was amazing. I have dropped my phone down stair and on concrete floors without a scratch. The back glass finally cracked when it was smashed in my pocket, I imagine it was from the corner of a metal table. It still worked but is definitely not water proof. The software has always been iffy to me, but not to many major complaints. Overall OnePlus is overpriced and overhyped. I once loved them but they are definitely not worth it anymore.