When booking, it is mentioned to call 1 hour before to schedule the shuttle service, something that I confirmed by mail the day before because I was arriving early, I tried to call at 5:30 a.m., 5:45 a.m. and with no response, left a voice message at 5:50 a.m. requesting the shuttle for 7:10 a.m. without return call to confirm from them, I called back at 6:15 a.m. I was on the way in 35 minutes to arrive and they refused me the shuttle telling me that it was already there and that it was impossible to get another one! I found myself without parking 2 hours before my flight with a gentleman who was laughing at us I don't recommend, really run away