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Absolutely shocking customer service received!! Faulty item received after spending a lot of money. Never get a straight answer other than they blame the manufacturer for the issue, my rule is don’t sell something if you cannot fulfil your end without blaming someone else! First contacted back at the beginning of November and I am still yet to receive the replacement faulty parts or even an email to say they are due to me! This is absolutely shocking! Very quick to take peoples hard earned money yet I wouldn’t even say they are slow to rectify any issues as slow would be an improvement! For price they are great, but avoid at all cost if you need any customer service pro-purchase!!
4 years ago
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online4baby has a 1.4 average rating from 210 reviews

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Alice, Customer Support

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