DO NOT ORDER FROM HERE** I had ordered a pram about a month ago, got estimated delivery, so arranged time off so I would be home for the delivery. Then they changed my delivery date ( without notifying me) so again, arranged time off again. They email me my ON the day of delivery to say that delivery has been changed yet again to a MONTH later!! What poor communication and customer service is this? I emailed back, stating how I was unhappy with the changed delivery date twice, and expressed I'm now left without a pram for a month. To receive an email back just saying "please accept our apology". There was no understanding, no apology for not actually letting me know about the first change of delivery or the second being on the day. I even said how I had rearranged work. To just be told to "accept their apology" I'm absolutely disgusted in the service, no communication and yet I'm still left here without a pram! Do not buy from here, unless you're willing to accept loss.