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Anonymous
I wouldn’t even rate this a 1 star, because it doesn’t deserve any. Absolutely appalling company, management, staff, products. Everything we have received was damaged, even replacements that were sent. We have received over 5 deliveries for our nursery set, either the driver didn’t turn up, parts were missing and they were damaged. Staff are rude and belligerent. We have had issues with this company for almost 2 months now. They would talk over you when you’re on the phone when you’re trying to resolve your complaint, go to insult you, laugh over the phone. Completely unprofessional and inappropriate. To top this all off, they do not handle complaints appropriately, professionally and do NOT answer your emails when asking for a replacement to be sent. THIS COMPANY IS CHEAP FOR A REASON. REFUSED US A REFUND because they replaced items out of a ‘gesture of good will’ PLEASE DO NOT WASTE YOUR HARD EARNED MONEY LIKE WE HAVE, SPEND TIME READING REVIEWS AND SPEND THAT LITTLE BIT EXTRA.
3 years ago
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online4baby has a 1.4 average rating from 210 reviews

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