Are these fake reviews ?! Truly terrible company. Ordered a 4baby own brand Moses basket and stand. Arrived promptly so no worries there. The Moses basket is made of wicker and has been painted. There are no pre made holes to attach the hood too. I called customer service and was told, “yes we know that, you need to take a bread knife or a screwdriver to create your own openings”. I was shocked by this. I was also sent assembly pictures which were for the wrong Moses basket. I called back to ask what else I could do and was again told to create my own openings, but not to use a drill!. If we weren’t close the due date of our baby I would have returned the items due to this, but persevered and got the good to attach. However things got worse with the stand. The guide holes are not drilled deep enough or are even centred properly and the instructions are ridiculously bad. I am currently applying copious amounts of gorilla glue as can’t screw any further (even using a drill to screw). I was informed when discussing the hood with customer service that if I tried to put the stand together it could not be returned, hence the need to turn to glue. All in all stay clear of this product. Reference number available for online4baby if any interest in following up.