Its a shame that they have to be given at least 1 star!! I ordered parts and was promised delivery in 4 days which i was more than happy with. They then sent me a flurry of emails cancelling and reordering the parts i was confused but after a few emails i managed to get to the issue being (stupidity and ineptitude). On day 12 I decided to cancel the order and order from a UK company (did you know that they're German) and received an email saying that there could be no refund as the parts had been shipped, the tracking website shows the delivery status as 'registered for shipping but no picked up' so not actually shipped. Please, please avoid at all costs.