I was trying to get onto the official land regstry's online site when OnlineLandRegsistry.co.uk popped up. Naively I clicked on the address - it gave a comment for me to ask for a call back which I clicked on. I said i wanted to gift the property to my granddaughter and how do i go about doing that. The guy who had phoned told me that it would cost £200 which I paid- he then gave me the no of a different " dept" who he said would help sort the situation. Once again I rang that no who gave me a spiel about how it worked and said that I had to pay another £ 600+ - Aware as I am that Govt sites have become expensive this seemed very exorbitant and I started to ask question. The person then put the phone down. I am out of pocket to £ 200 How do I go about claiming a refund. Ayesha Nasim