Just got off the phone with the manager of this store. I have never had the displeasure of dealing with such an unprofessional company in my life! I have spent a lot of years working in customer service and have never come across the way this gentleman felt it necessary to deal with a customer complaint. So please only use this company if you are willing to receive twice as much as you have ordered, pay twice as much as you were expecting and then be told that you will have to wait around for a whole day for them to collect something that they’ve made a mistake on. Oh and to top it off “we have been going for 4 years and our system has never failed!” So as the customer it must be my fault that they’ve duplicated the order, whilst helping themselves to more money out of my account. So indeed as you said to me Mr Manager, not your fault but have a “lovely Christmas!”