Literally everything that can go wrong has gone wrong. Safe to say I am never ever buying from you again and will warn others to avoid. I ordered the Xavier Pauchard tolix chairs in gunmetal with the grey seat pad, they were out of stock but ordered them anyway. At week 4 I was emailed to say I couldn’t have the chairs, no explanation was offered. I was offered a refund or I could choose other chairs. I selected other chairs and they were sent out for delivery. After waiting now 5 weeks for chairs they arrived and I had been sent the wrong chairs. I then emailed to ask them to collect them ASAP as I had a huge box in my living room and they wouldn’t collect them till Thursday (14th June) when they agreed to redeliver the new chairs. To no surprise they did not collect the chairs or redeliver my new ones. I have paid money for my items and I STILL don’t have any chairs. Again I will have to cancel my plans this weekend as I still don’t have anywhere to seat people.
Completely fed up.
6 years ago
Only Home has a
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