Very friendly and helpful when I called initially to make an enquiry about the bar stools I was thinking of buying. I was delighted that my bar stools arrived so quickly after I had placed the order - just in time for the weekend I had arranged for my friends to come to stay! I love the stools, they look fabulous and are so comfy. Lots of lovely comments! Ordering furniture on line is always a bit of a worry for me, but the items fitted the description perfectly and looked exactly as they did in the picture upon arrival. The quality is of a high standard So every reason to come back and shop again and I was really pleased with the price.