They do not give instant confirmation like other companies do. Had to wait 2 1/2 days to be told my booking had been cancelled! They are still selling the exact same package but now £100s more. They say they will phone you if a problem, to discuss but they don't. I got an email around midnight to say booking is cancelled. Can't get through on the phone, its constantly engaged. Absolute rubbish customer service. Stick with Tui or Jet2 at least you know what you're getting and no added extras.
3 years ago
On the Beach has a
3.4
average rating
from
1,235
reviews
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