On the up sideThe booking was easy & prices good & customer service helpful, on the downside, when I rang twice I was on hold for over an hour each time, & we couldn't check in online as we didnt book direct with ryanair, it asked me to take a pic of my passport it wouldn't accept it ,& then i ran out of times to try, so now we will have to check in at the airport, ive never had to do that before, also we had been given a allocated e-mail which i didnt understand so i had to ring up, you need to explain that in your confirmation e-mail, & also booked the airport carpark, we have been given directions but you could do to give a postcode, we haven't been away yet, do I hope all goes well.