I booked a holiday with OTB for 24/2/22. I read all the reviews after booking and paying for my holiday in full. I have to say after reading all the reviews, I thought ‘oh dear what have I done’! I have never written a review before, but in fairness I thought I should. OTB could not have been more helpful. I couldn’t check in, but that’s because I have never done this procedure before, so I called OTB and they talked me through every part of this and could not have been more helpful. The lady went above and beyond and I would like to say thank you-we had a beautiful holiday and we were very well looked after.